Skip to main content
Plaid Customer Help Center Help Center home page
Dashboard
Docs
API Status
  1. Plaid Customer Help Center
  2. Understanding Plaid's Products
  3. Monitor
  4. Monitor and IDV

Monitor and IDV

  • Do we need to be using Plaid IDV to use Monitor?
  • How do I connect a Monitor program to an Identity Verification template?
  • How do I attach a Monitor program to an IDV template in the dashboard?
  • My Monitor programs exist but don't appear in the IDV template dropdown — why?
  • Can I retroactively screen users who completed IDV before Monitor was enabled?
  • How do Monitor results appear within an IDV session?
Need more help? Log in to your Plaid Dashboard account to open a new support case or review your existing support cases.