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  3. Connectivity Issues

Connectivity Issues

Issues preventing users from connecting to an institution

  • Why are unsupported institutions listed in Plaid Link?
  • Why am I receiving a 414 Request-URI Too Large when connecting my Virgin Money Credit Card account?
  • How do I troubleshoot Plaid connectivity issues?
  • Why are an Item's transactions no longer updating?
  • Why does an institution return "Connectivity not supported" in Link?
  • Why is a user not receiving a OTP?
  • Why has the account_id of an account changed?
  • Why does the historical balance on an Asset Report not match a user's bank statement?
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