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  1. Plaid Customer Help Center
  2. Getting Started
  3. Getting Help

Getting Help

  • [Reseller Partner] How to file a case on behalf of an end customer?
  • What is an Incident Severity case?
  • How do I file an Incident Severity case?
  • How do I get help from Plaid?
  • How do I provide troubleshooting identifiers on support cases?
  • How do custom tags on support cases work?
Need more help? Log in to your Plaid Dashboard account to open a new support case or review your existing support cases.