Getting Started

Discover implementation resources, developer best practices, and how to get help

Implementation Tips

• What implementation resources are available?
• What are webhooks?
• Why do I need to use webhooks?
• How do I implement and test webhooks?
• What are some steps to improve conversion?

Environments and Coverage

• What Plaid products are supported in each country and region?
• What institutions does Plaid support?
• How are Sandbox, Production, Trial plan, and Limited Production different?

Supporting OAuth Institutions

• What are Plaid OAuth institutions?
• What OAuth institutions does Plaid support?
• How do I get access to OAuth institutions?
• Why is my OAuth Registration Status showing as incomplete?
• How do I find my OAuth Bank Addendum?

Getting Help

• [Reseller Partner] How to file a case on behalf of an end customer?
• What is an Incident Severity case?
• How do I file an Incident Severity case?
• How do I get help from Plaid?
• How do I provide troubleshooting identifiers on support cases?
• How do custom tags on support cases work?