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  2. Getting Started

Getting Started

Discover implementation resources, developer best practices, and how to get help

Implementation Tips

  • What implementation resources are available?
  • What are webhooks?
  • Why do I need to use webhooks?
  • How do I implement and test webhooks?
  • What are some steps to improve conversion?

Environments and Coverage

  • What Plaid products are supported in each country and region?
  • What European and Canadian institutions does Plaid support?
  • How are Sandbox, Production, and Limited Production different?

Supporting OAuth Institutions

  • What are Plaid OAuth Institutions?
  • What OAuth institutions does Plaid Support?
  • How do I get access to OAuth institutions?
  • Why is my OAuth Registration Status showing as incomplete?
  • How do I find my OAuth Bank Addendum?

Getting Help

  • What is an Incident Severity Ticket?
  • How do I file an Incident Severity Ticket?
  • What support resources are available for Plaid customers?
  • How do I provide troubleshooting identifiers on support tickets?
  • How do custom tags on support tickets work?
Need more help? Log in to your Plaid Dashboard account to open a new support case or review your existing support cases.