Getting Started

Discover implementation resources, developer best practices, and how to get help

Implementation Tips

• What implementation resources are available?
• What are webhooks?
• Why do I need to use webhooks?
• How do I implement and test webhooks?
• What are some steps to improve conversion?

Environments and Coverage

• What Plaid products are supported in each country and region?
• What European and Canadian institutions does Plaid support?
• How are Sandbox, Production, and Limited Production different?

Supporting OAuth Institutions

• What are Plaid OAuth Institutions?
• What OAuth institutions does Plaid Support?
• How do I get access to OAuth institutions?
• Why is my OAuth Registration Status showing as incomplete?
• How do I find my OAuth Bank Addendum?

Getting Help

• What is an Incident Severity Ticket?
• How do I file an Incident Severity Ticket?
• What support resources are available for Plaid customers?
• How do I provide troubleshooting identifiers on support tickets?
• How do custom tags on support tickets work?