How do I check the status of an Item using the Plaid Dashboard?

To check the status of an Item, you can use the Item Debugger on the Plaid Dashboard. The Item Debugger is a tool that provides detailed information about a specific Item. An Item in Plaid represents a login at a financial institution. Each Item linked within your application will have a corresponding access_token and a unique item_id.

To use the Item Debugger on the Plaid Dashboard, follow these steps:

1. Log in to your Plaid Dashboard at dashboard.plaid.com.
2. Click on the "Item Debugger" tile. You can also access it by navigating to the "Activity" section in the left sidebar, and selecting "Item Debugger".
3. Here, you can enter the item_id of the Item you want to debug. The item_id is a unique identifier for each Item. You can find the item_id in the response of several Plaid API endpoints. For example, when you exchange a public_token for an access_token using the /item/public_token/exchange endpoint, the response includes an item_id; it's also returned in the /item/get response. Note that you can also use other identifiers in the Item Debugger, such as an access_token, link_session_id, or link_token.
4. After entering the item_id, you can view detailed information about the Item, such as its associated institution, the products it has access to, and its webhook URL.
5. You can also see the status of the Item, including any errors that may have occurred.