• Plaid environments overview

    Plaid has three different environments: Sandbox, Development, and Production. Each environment is hosted separately, and data does not flow between environments.  Sandbox Our Sandbox environment, h...

  • Billing overview

    This article covers: Usage Fees, Minimum Usage Fees, Transactions Billing, Managing Subscription Fees,  Item Removal, Timezone, Plaid Integration Partner Billing, Update Billing Contact, Update Pay...

  • Managing team members

    General permissions You can assign specific permissions to each team member that you add to your Plaid account: Support: users have view access to the Activity menus (Usage, Status, Logs, and Paym...

  • API key rotation and permissions

    Plaid provides one secret for each of our three environments; Sandbox, Development, and Production. Both Production and Development secrets are provided once you request and receive access. In the...

  • Resetting your password

    If you wish to reset your password, navigate to the Dashboard login page and select Reset Password. On the Reset your password page, enter your email address and select Reset password. Plaid will ...

  • Two-factor authentication for the Dashboard

    What is two-factor authentication? Two-factor authentication is an extra layer of security designed to make sure you’re the only person who can access your Dashboard account. In addition to your pa...